Generic Performance Management Model
For achieving a complete integration, a generic performance management model is given below. However, every organization can customize it to its specific objectives and requirements.
The process steps are given in a logical sequence:
Step 1. Planning: Planning includes planning and deciding about:
1. Vision and mission
2. Objectives
3. Core competencies (of the organization)
4. Critical success factors
5. Key performance indicators
6. Strategies
7. Organizational structure
8. Skills and competencies (required of individuals working for the organization)
9. Position and job descriptions
10. Objectives/goals of each individual working for the organization
11. Plans of action
12. Induction, mentoring, training and developing the employees
Step 2. Measuring and Rating: This step relates to measuring actual performance of an organization, it’s departments and people against the planned performance. Evaluating and rating of the employees are important aspects. So it involves:
13. Achievement measurement as against planned
14. Performance review or performance appraisal of employees and rating them
15. Assessments of skill and competency gaps and gap analysis
Step 3. Developing: It emphasizes training and development of people based on the outcomes of earlier step of measuring and rating. It includes:
16. Individual development plans based on the organizational gaps in critical success factors of the organization (e.g. the gaps could be in quality or cost competitiveness or customer relations or enhancing team effort/communication etc)
17. Training and other developmental initiatives like job rotation, job enrichment, transfers, task force assignments, foreign assignments etc based on competency evaluation of the employees and organizational requirements
18. Individual counseling, coaching and mentoring
Step 4: Awards and Rewards: It is necessary to keep up the motivation and morale levels of the people at the highest levels. Therefore the performance management must include wholesome schemes of:
19. Recognition and rewards
20. Career plans and succession plans
Related Book
"Essentials of Performance Management and Performance Appraisal": available from Amazon online in printed version as well as an eBook.
Books Authored by Shyam Bhatawdekar and Dr Kalpana Bhatawdekar (eBooks and printed books available online from Amazon)
Management, Business, Self-help & Personality Development Books
1. HSoftware (Human Software) (The Only Key to Higher Effectiveness)
2. Sensitive Stories of Corporate World (Management Case Studies)
3. Sensitive Stories of Corporate World (Management Case Studies) (volume 2)
4. Classic Management Games, Exercises, Energizers and Icebreakers
5. Classic Management Games, Exercises, Energizers and Icebreakers (Volume 2)
6. Classic Team Building Games, Exercises, Energizers and Icebreakers
7. 101 Classic Management Games, Exercises, Energizers and Icebreakers
8. 101 Classic Management Games, Exercises, Energizers and Icebreakers
9. Stress? No Way!! (Handbook on Stress Management)
10. HSoftware (Shyam Bhatawdekar’s Effectiveness Model)
11. Competency Management (Competency Matrix and Competencies)
12. Soft Skills You Can’t Do Without (Goal Setting, Time Management, Assertiveness and Anger Management)
13. Essentials of Work Study (Method Study and Work Measurement)
14. Essentials of Time Management (Taking Control of Your Life)
15. Essentials of 5S Housekeeping
16. Essentials of Quality Circles
17. Essentials of Goal Setting
18. Essentials of Anger Management
19. Essentials of Assertive Behavior
20. Essentials of Performance Management & Performance Appraisal
21. Essentials of Effective Communication
22. Health Essentials (Health Is Wealth)
23. The Romance of Intimacy (How to Enhance Intimacy in a Relationship?)
Novels, Stories, Biographies and Travelogues
24. The Peace Crusaders (Novel: thriller, mystery, adventure)
25. Love Knows No Bounds (Novel: a refreshingly different love story that discusses an important and topical societal issue. Also available with the title “Good People”)
26. The New World Order (Novel: socioeconomic, thriller, mystery, adventure)
27. Funny (and Not So Funny) Short Stories
28. Stories Children Will Love (Volume 1: Bhanu-Shanu-Kaju-Biju and Dholu Ram Gadbad Singh)
29. My Father (Biography)
30. Travelogue: Scandinavia, Russia
31. Travelogue: Europe
32. Travelogue: Central Europe
33. Travelogue: Egypt (Mysteries of Egypt)
34. सीमाओं के परे: (एक अलग प्रेम कहानी) (Novel in Hindi)
35. अमन के सिपाही (Novel in Hindi)
36. अभिजात प्रेम (एक वेगळी प्रेम कथा) (Novel in Marathi)
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